Privacy Policy

At our online platform, we are committed to protecting your privacy and ensuring that your personal information is handled with care, transparency, and integrity. This policy outlines how we collect, use, and safeguard your data in accordance with applicable privacy laws, including the GDPR and Australian privacy principles.

Information We Collect

We collect personal data necessary to provide and improve our smartwatch and accessories services. This includes information you provide directly, as well as data collected automatically through your interaction with our platform.

• Contact details such as your name, postal address, and email address
• Payment and billing information to process transactions securely
• Usage data including device information and browsing patterns
• Communication preferences and feedback provided to our support team

How We Use Your Information

Your information enables us to deliver a seamless experience, improve our services, and maintain compliance with legal obligations. Specifically, we use data to:

• Process orders and manage customer accounts
• Provide customer support and respond to inquiries
• Personalize your experience and improve product offerings
• Comply with legal and regulatory requirements

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only with trusted third parties who assist in operating our platform or fulfilling your orders under strict confidentiality and security measures.

• Payment processors to handle transactions
• Shipping partners for order delivery
• Legal authorities if required by law or to protect rights

Your Rights and Choices

You have the right to access, correct, or delete your personal data held by our online platform. Additionally, you may object to or restrict certain processing activities, and you have the right to data portability when applicable.

To exercise these rights, you may contact us by postal mail at our physical address.

Data Security

We implement robust technical and organisational measures to protect your personal data from unauthorized access, alteration, or destruction, aligning with best practices in data security for ecommerce platforms.

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

Contact Information

For privacy-related concerns or requests, please contact us at:

We reserve the right to update this privacy policy. Any changes will be communicated prominently on our platform to keep you informed.